Returns & Exchanges

At J&K Shop, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of receipt.

Return Process

• 1.
  Initiate Your Request

  Log in to your J&K Shop account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Carefully pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Attach the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.